1. Printer Not Responding After Windows Update

Hello,

After the Windows 10 Creator Update I got a message saying my printer could not be found. It showed up in a list of programs in the Control Panel. At - 6286803.

• Unable to print after upgrading to Windows 10 or updating Windows 10 through the Windows Update. Model * Required This button does not work with screen readers.
• Sep 02, 2018  How to: Install and Update drivers in Windows 10 Also, refer to the manufacturer's website for updated drivers for the make and model of the printer device you are using. Hope the above information is helpful.
• After you upgrade the system to Windows 10 from Windows 7, 8 or 8.1, if your printer doesn’t work at all or doesn’t print properly, the printer driver is most probably damaged or incompatible with Windows 10.
• After the Windows 10 Creator Update I got a message saying my printer could not be found. It showed up in a list of programs in the Control Panel. At - 6286803.

Thank you for your continued patience, and we apologize for the inconvenience caused to you due to this issue.

To be able to assist you better, let us know the exact error message you experience when you try to

print a document.

As an initial recommendation, I suggest you to refer to the below Microsoft Help Link and check if it helps.

Also, refer to the below suggested methods and check if it helps to resolve the issue.

Method 1: Change the service type to Automatic.

a.Press Windows +R keys.

b.Type services.msc in the box and press enter.

c.Now locate services called Print Spooler, make sure the services are Started and set to Automatic.

d.To set the service to automatic, right click on the service and click automatic.

e.Click Apply and then click ok.

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Method 2

Follow these steps to run the Windows in built troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting tab.

c) Click on view all option on the upper left corner.

d) Select the Printer option from the list.

e) Click Next to run theTroubleshooter.

Method 3

Refer to the below Microsoft Article written by one of our esteemed MVPs, Andre Da Costa.

Also, refer to the manufacturer's website for updated drivers for the make and model of the printer device you are using.

Hope the above information is helpful. If you need further assistance, feel free to write to us and we would be happy to help you.

Thank you.

How to update your product's firmware in Windows using Epson Software Updater

Printer Not Responding After Windows Update

1. Do one of the following to open Epson Software Updater:
   Windows 10: Click the Start icon and select Epson Software > Epson Software Updater.
   Windows 8.x: Navigate to the Apps screen and select Epson Software > Epson Software Updater.
   Windows (other versions): Click the Start icon and select All Programs or Programs > Epson Software > Epson Software Updater.
   If you do not have the Epson Software Updater utility, you can download it here.


2. Select your model from the list, if necessary.


3. Select Firmware Updater by checking the box next to it. (Epson recommends installing all Essential Product Updates.)


4. Click the Install item(s) button.
   
5. If you see a message asking “Do you want to allow this app to make changes to your device?”, select Yes.


6. Select Agree and click the OK button.
   
7. When you see the Epson Firmware Updater screen, click the Start button.
   Caution:
   
   • Wait for the firmware update to complete before using the printer.
   • Do not unplug the power cable or turn off your printer while firmware is updating. If your printer has an LCD screen, do not turn the printer off even if the screen turns blue or turns off.
   • The printer will restart on its own once the update has completed. If your printer has an LCD screen, it will show the home screen after restarting.
8. When the firmware update is complete, click the Finish button.
   


9. When you see a completion message, click the OK button and close the Epson Software Updater utility.